Saturday, 30 October 2010

On Being Held Back

You inadvertently sometimes overwhelm others with too much information and postings online. This is an aspect that you have to [sic] aware of and to manage to ensure that you do not discourage others.

Earlier this year I was involved in a series of Online Learning Activities for the PGCert course where I was obliged to interact, for a four week period, with other staff members undertaking the course. This was not therefore a teaching situation but rather a learning one, where we were being asked to demonstrate our ability to link theory to practice in aspects of online teaching, learning and assessment”. If the above feedback is anything to go by, these activities were also intended to gauge our skills in interacting with each other as a means of determining our abilities in supporting online learning. But since when did someone’s skills in learning say anything about their skills in teaching? This assumption is probably one of the biggest fallacies in all of education.

During these Online Learning Activities I was grouped with staff from the Faculty of Nursing (one of whom had previously publicly accused me of “thinking too much”), the Faculty of Management and the Faculty of Technology. Although these were all perfectly pleasant people, I shared nothing in common with any of them and it should have been immediately apparent to the tutor that I was having significant ideological difficulties from the outset with the “Ground Rules” exercise and the compliance culture which it sought to engender.

Until recently I thought that this was all there was to it: a simple case of cultural difference (critical culture that is) but I’ve now realised that there was something else at work. Of all the staff undertaking these online activities I was the only one who had voluntarily signed up for the PGCert course, everyone else was obliged to do it because they were new to teaching. The other members of the group were doing the course because they had to, whereas I was in the more privileged position of doing it because I wanted to (it’s the intrinsic/extrinsic divide that I spoke of a few posts back). So when the PGCert online activities began I must admit that I was really excited and was probably much more prepared than I needed to be.

In the studio context, if a student dominates the discussion we tend to politely ignore them and they usually get the message. But what do we do with over enthusiastic students online? Well, if they’re simply posting loads of half interesting material then it’s unlikely to discourage the other students, but if they’re clearly advanced, and there’s no way to offer them a more advanced opportunity, it’s probably best to contact them privately, reassure them that what they’re doing is above the level expected and ask them to tone it down a little so that the “others” don’t become discouraged. But it’s also important to provide such students with a substitute challenge in order to nurture their potential for growth. In other words, it’s not the job of the student to know to hold back, but rather the teacher/moderator’s job to ensure that the learning situation is maximised as much as possible for everyone.

But let’s change the subject slightly and turn to the students I teach. At the moment, I’m running an online activity where second-year students are asked to organise regular pre-tutorial meetings with their peers and to keep an online record of all tutorials and preparatory discussions. I’ve noticed that the more committed students tend to hold themselves back from posting too many more posts than their peers. It’s pretty obvious that they don’t wish to intimidate their peers by visibly widening the gap between them. Presumably these students would be seen by my PGCert tutor as examples of sensitive moderation, but from my perspective they’re simply holding back and loosing out as a consequence, whilst also reinforcing their peers’ lack of engagement.

In my experience, conformity is a far more corrosive, easily overlooked and difficult to manage factor in education than over-enthusiasm.

6 comments:

  1. I know precisely what you mean, and it makes me angry too. Just noticed the slightly embattled-looking addition to your "about me". I know what you are driving at there too.

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  2. It's such an interesting area. You'd think by now that people who facilitate online teaching would have found some way to alert members of the group they're teaching to some of the difficult issues of working online - was this in the 'groundrules' exercise (sorry, just realised you put a link which I now can't look at without losing this post!)? I'm interested in it as part of a larger interest in writing. People still seem often to think that online writing is easier because it's not face to face, and yet I've heard students say that it makes them feel much more exposed, as they have to actually commit to writing.

    I don't know what I think of the overwhelming comment. Keen students can put others off, and they do need to develop some self-awareness about their behaviour. And yet it seems to me that it's almost impossible to give feedback on this without squashing people's enthusiasm, and making them feel that they've been told off.

    I think I agree with you about the students in your group who're holding back. I wonder if you could ask them privately to help you facilitate things, in the sense of suggest that they ask people who are being quieter what they think directly, or something?

    Perhaps a lot of it goes back to your other point about why people are doing a course, and what working in an institutional assessment context makes them feel. Some people get a buzz out of the constraints, and love getting stuck in. Others perhaps never really feel safe, and so can't explore as their teachers want them to?

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  3. Oops - I thought I'd already posted a reply here!

    For me it all comes down to feedback, teacher tact and keeping the zone of challenge where everyone has a fair shot at it. If the zone is too narrow then it's very likely that someone is going to lose out (either at the top of the class or the bottom), but I don't think it makes sense to blame the student, whether it's because they're over keen or over anxious. Surely this is why we have different levels in schools and universities?

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  4. I agree with that completely - it's our responsibility to find a solution, not a student's 'fault'. I also believe that it's possible to build something in a group where the responsbility for managing the flow of discussion is shared out, not soley with the teacher. It's the teacher's job to build this, and it takes a lot of experience and practice. If you can do it, though, then a lot of these issues start to fade into the background.

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  5. Sharing out the flow of discussion sounds intriguing - I'd be really interested to know how this might be put into practice. I'm also wondering if it might make sense to ask students to collaborate with online work so that there's a slowing down of the process and a kind of mediation which such forums usually tend to disallow. I guess I just need to try it.

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